The required settings for configuring your email client will vary slightly depending on what client you are using and which of our servers your email is hosted on. The most commonly used email clients (Outlook, Outlook Express, Eudora, Thunderbird, etc.) will all require the same configuration. The instructions below are based on setting up your POP email accounts in Microsoft Outlook.
NOTE: You can determine which server you are on based on which Control Panel you have and what type of Webmail you have on your account. Theses instructions assume you have already setup your user/email account in the server control panel.
Older Unix & Windows Accounts (Accounts using Mercury webmail, Imail, and Smarter Mail)
1. Open your email client. In the Tools tab/menu (top of page), click Accounts. Click Add, and then click Mail to open the Internet Connection Wizard.
2. On the Your Name page of the wizard, type your name as you want it to appear to everyone who gets e-mail from you. Most people use their full name, but you can use any name—even a nickname—that people will recognize. Then click Next.
3. On the Internet Address page, type your email address (the email address you are setting up) e.g. username@YourDomain.com or johndoe@example.com, and then click Next.
4. On the E-mail Server Names page, select "My Mail server is a POP 3 Server."
Incoming Mail = mail.yourdomain.com e.g. mail.example.com
Outgoing Mail = mail.yourdomain.com e.g. mail.example.com
NOTE: Outgoing server DOES NOT Require Authentication. When finished click Next.
5. On the Internet Mail Logon page, type your account name and password.
Account Name = The username you setup in your control panel for this email account.
Password = The password you setup in your control panel for this email account
NOTE: Check the Remember Password box and then click Next
6. Click the Finish button
7. Close the Internet Accounts Window
8. Testing - Click the Send/Receive Button at the top of the page. If you do not get any errors then you have successfully connected to the mail server. You can also send a test email and after received reply to it. NOTE: On Windows XP and Vista, you can send an email to yourself. If you do get an error when sending or receiving emails. Click on the Tools tab/menu (top of page), click Accounts. Highlight the account you just setup and then click on the Properties button on the right, and double check all settings. NOTE: Outgoing server DOES NOT Require Authentication.
Newer Plesk & cPanel Accounts
1. Open your email client. In the Tools tab/menu (top of page), click Accounts. Click Add, and then click Mail to open the Internet Connection Wizard.
2. On the Your Name page of the wizard, type your name as you want it to appear to everyone who gets email from you. Most people use their full name, but you can use any name—even a nickname—that people will recognize. Then click Next.
3. On the Internet Address page, type your e-mail address (the email address you are setting up) e.g. username@YourDomain.com or johndoe@example.com, and then click Next.
4. On the E-mail Server Names page, "My Mail server is a POP 3 Server".
Incoming Mail = mail.yourdomain.com e.g. mail.example.com
Outgoing Mail = mail.yourdomain.com e.g. mail.example.com
Then click
Next.
5. On the Internet Mail Logon page, type your account name and password.
Account Name = This must be the FULL email address e.g. johndoe@example.com.
Password = The Password you setup in your control panel for this Email Account
NOTE: Check the Remember Password box and then click Next
6. Click the Finish button
7. Your Internet Accounts window should still be open (if not open it via step one). Highlight the Account you just created and then click on the Properties button on the right.
8. From the Properties window click on the Servers tab. Then Check the box under Outgoing Mail server that says "My Server Requires Authentication." Then click on Apply and Ok.
9. Close the Internet Accounts Window.
10. Test by clicking the Send/Receive Button at the top of the page. If you do not get any errors then you have successfully connected to the mail server. You can also send a test email and after received reply to it. NOTE: In Windows XP and Vista, you can send an email to yourself. If you do get an error when sending or receiving emails. Click on the Tools tab/menu (top of page), click Accounts. Highlight the account you just setup and then click on the Properties button on the right, and double check all settings.